[Niki]

Hey Ken,

Can you place the URL here so I can take a look? It could be so many things. So with WP it is a matter of doing methodical trouble-shooting. An old theme can certainly be the problem. Or conflicting plugins, outdated software (causing conflict), bloated page… yes to all of the above. But if you send me the link I’ll see if something glaring stands out.

Below I outline the basic trouble-shooting thought-process. My suggestion is do not do this before our meetup next week. But I’m outlining it for you to know how to consider trouble-shooting:

• Create a backup (that can easily be restored from if need be)
• doing the software updates, one at a time (testing site in between each update to ensure no issues)
• once all updates are completed – is it fixed? If “yes” – that’s perfect 🙂
  
• If not: you will need to deactivate the old theme to a default theme (Twentytwenty, or the likes)
• Once a default theme is active – is there a problem still? If “yes” – then it is not the theme.
  
• At this point you’ll need to take note of all active plugins, and then deactivate them.
• Once all plugins are deactivated – do you still have a problem? If there’s no problem, then one of those plugins was the problem. And you’ll need to reactivate them one at a time to see which one adds the problem. Once you have pinpointed the culprit – you’ll have to evaluate how important that plugin is to the functionality of your website and make some tough choices.
• If there is not plugin that is the culprit. There is a deeper problem.

I hope that helps a bit. And we can discuss it next week as well during the meetup.

Cheers, Niki